Depends on your boss - Anonymous employee Progressive Insurance Employee Review

3.0
Apr 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy work, good pay for a call center

Cons

If you have a difficult boss then you can be written up for the smallest things even when others do far worse and don't get any scolding by their boss

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management and work life balance

Cons

Unrealistic expectations Nothing else really

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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