Pros
It pays the bills. Or comes close.
Cons
Senior mgmt will NEVER have your back, unless you are marked for "big things". Claims adjusters are treated as scapegoats. Expect to be the sacrificial lamb with these people. Expect to be caught in the crossfire between the mgrs of two different work groups, and DON'T expect your mgr to support you - he'll find a "coaching opportunity" for you, regardless. They "give" you the tools for success? As in, CCU transfer claims, any excuse to not be an Exceeds file, ridiculous documentation notes, being held accountable for a deductible, rate increase, another employee's error that shows up in a customer satisfaction survey called NPS? Tools to frustrate you and NOT give you pay raises, is more like it.