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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      Personal Lines Processor-Very diverse and talented company. - Personal Lines Processor Progressive Insurance Employee Review

      4.0
      Nov 8, 2013
      Personal lines processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, chance to work from home. I have been employed at Prog for 10 yrs now (started out on phones...overwhelming and no joke). have been under 13 different managers. I'm now working from home half my weekly shift and I Love it! My present manager is awesome, he is "laid-back" and knowledeable- which is a plus. Also, great benefits...Pretty safe to say its a job that I feel secure in.

      Cons

      Its all about the managers- that will make you or break you in this comp. Some managers still have the micro-management style of managing. Also, favortism still seems to play a huge role on how you will succeed in your career. To fixated on "numbers/metrics"- which can cause stress. Need more room for internal growth.

      Explore other reviews about Progressive Insurance

      5.0
      Jun 25, 2026
      Claims associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great management and work life balance

      Cons

      Unrealistic expectations Nothing else really

      2.0
      Jul 4, 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      2
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