Pros
Gainshare is a big plus. They host some fun events, sometimes. Benefits are standard. You most likely will work with very kind, helpful coworkers.
Cons
-They use early promotion (can promote at 6 months) as an incentive, but don’t tell you that most promotions are “rotations”, and you won’t be paid differently, or change your job title. At the end of the rotation shift, they will possibly make it a permanent position change, and then you’ll get the pay increase and title change. -This is a burn and turn environment. -The workload is IMPOSSIBLE, but could be somewhat handled by overtime, which almost everyone has to work. (When we could work overtime, people were working 10 hour days on a consistent basis.) However, we were recently told (in a very condescending email) that we are unable to work overtime, as the large workload they give us, is not a justified reason. So basically, you can’t get your work done. From the tone of the email, I assume this is because they don’t believe the overtime is needed, and we must be trying to get more pay. However, NO ONE WANTS TO STAY AT WORK LONGER THAN NECESSARY. The reason we worked so much overtime is because you’ve made it impossible for us to get work done in our work day. -No lunches. Seriously. Unspoken rule, but a necessity. No one eats lunch, unless they’re a supervisor. Not enough time for the break. There were many days I wouldn’t even be able to leave for a bathroom break. -Metrics, Metrics, Metrics. Your workload is already impossible to keep up with, but they tag metrics onto it as well. And depending on your supervisor, they’re extremely aggressive about getting you to hit these impossible metrics, while you’re also struggling to DO THE REST OF YOUR JOB. -If you take an unplanned day off for illness or emergency, you will come back to an insane workload the next day. No one works your inventory, and everyone continues to call in requesting things, and everything continues to pile up. You will return to work crying the next day. It’s awful. -Customers are awful. They’ll scream, call you names, threaten to sue/come after you. The company doesn’t do anything about this. In fact, you may find a note in your claim showing an email your supervisor sent to this customer, apologizing to them for their horrible experience. -Enjoy panic attacks? Expect them. If you care about your job and work quality, you will absolutely crumble. The people who succeed are the ones who don’t care about inventory piling up, don’t care about metrics, and don’t listen to regulations set by their supervisors. *Also interesting to note, they hate having us work from home, as they literally don’t trust us (hence why we aren’t trusted to work overtime). BUT when Covid-19 hit the states, they sent out the most shameful email, stating that they’ve seen our misinformation spreading around about feeling unsafe working in the office, but wanted to advise that we won’t get sick from working in an office/walking by someone who has coronavirus. They could have gotten a LOT of people sick/killed because they wanted to keep us in the offices, and lied about how it spread. They eventually sent us home once SIP was mandated, but why did their hand have to be forced to keep us safe? And why did they try and belittle the actual correct info we had about coronavirus, and send out an email telling us we wouldn’t get it from being in the office with someone who has it? Something to think about.*