Profits over people - Auto Damage Adjuster Progressive Insurance Employee Review

1.)Zero Work/Life Balance -You are salaried for 40 Hours. You will work 55+ Hours in order to keep up with the ever increasing workload demand. -You will never receive a penny in overtime as you are considered a salaried 'exempt' employee. - If you don't put in those type of hours, you will fall behind, be given an 'improvement plan', and be made to feel as though you are a slacker, even if you are busting your rear during those 40 hours. There's just simply too much work for one person to complete in 40 hours. -You will be micromanaged -You will be talked down to daily, both from management and customers. -You will be in a high stress environment- No one is ever happy after an accident. -You will be very unlikely to obtain a promotion, due to the flattened org chart and the maturity of the company. -Body shops will want the absolute maximum to fix a customers car. Progressive wants to pay the bare minimum to fix the customers car. Customers feel they're entitled to new OEM parts on their 5 plus year old car and to have pre existing damage on their car fixed because they 'pay their insurance every month'. You will be in the unenviable position of trying to reconcile the three parties, all pulling you in different directions while cursing you and spitting in your face. Good Luck and Godspeed.