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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      Overall, awesome company... some supervisors just shouldn't be supervisors. - Customer Service Representative Progressive Insurance Employee Review

      4.0
      Jan 20, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonus program is a HUGE reason why people stick around here. The option for remote work was really amazing, especially amidst the pandemic. The insurance was good and information available was easily accessed. The training and academy was rigorous and detailed while made the transition to "the floor" smoother. LOVE the CEO and her involvement with the employees. And if you are looking for a company that is big on diversity and inclusion, you found it.

      Cons

      While there are many amazing people, there are those few that can make it unbearable. As they say, people don't leave companies, they leave managers.

      Explore other reviews about Progressive Insurance

      5.0
      Jul 9, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, culture, and growth

      Cons

      Used to have amenities but believe they went fully remote

      2.0
      Jul 4, 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

      1
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