Out of college: Couldn't be happier! - Applications Programmer Progressive Insurance Employee Review

5.0
May 16, 2014
Recommend
CEO approval
Business Outlook

Pros

My experience at Progressive has been great so far. You're put into meaningful work right away, the coworkers are diverse and interesting, and the environment is welcoming. The perks available on campus such as a fitness center and health center are wonderful, and work/life balance is highly emphasized through things like flexible scheduling. The buildings and corporate art are amazing, and for a first job out of school, I have very little to complain about.

Cons

It's a big company, which means learning your way around can be difficult -- there are lots of very siloed departments and figuring out how they're related is a slow process. Likewise, there can be a lot of logistical overhead when getting situated in the new job. However, it seems well worth it so far.

Explore other reviews about Progressive Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is decent

Cons

Management can be overbearing with the micromanagement

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Cons

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

See reviews by: Helpful|Rating|Date|All