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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      Claims Generalist Intermediate - Claims Generalist Intermediate Progressive Insurance Employee Review

      1.0
      Jun 18, 2014
      Claims generalist intermediate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers and gainshare is a nice bonus to get at the end of the year. Excellent benefits and 401k matching. They have an awesome training program for anyone looking to be in insurance claims.

      Cons

      People are over worked and constantly frustrated. There is too much empasis on meeting unrealistic expectations. I have never seen anyone be completely caught up and feel okay about leaving for the day. There is no way to advance your career with all the manangement restructures. You can move to different deparments but not advance. Also, the pay needs to be more competitive. Gainshare should be a bonus, not part of your salary.

      Explore other reviews about Progressive Insurance

      5.0
      Jul 7, 2026
      Insurance sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support, great pay and lots of opportunities to grow your career.

      Cons

      No cons in my opinion

      2.0
      Jul 4, 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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