Great Place to start a career - Central Services Representative Progressive Insurance Employee Review

5.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Managers and co-workers are all great! Company treats everyone fantastic! Flexible work hours, can work from home once you are established with the company and in a salaried position, casual dress code, generous time off/vacation/sick days/personal days all rolled together in one pot of earned time off, great opportunities for advancement. Potential for Annual Gainshare bonus for everyone----not just managers

Cons

Low starting pay if you have a college degree. Heavy workload in all the salary positions--more than 40 hours a week. Typical office politics.

Explore other reviews about Progressive Insurance

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, culture, and growth

Cons

Used to have amenities but believe they went fully remote

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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