4.0
Aug 8, 2014
Former employee, more than 5 years
Jacksonville, FL
Recommend
CEO approval
Business Outlook
Pros
Decent pay and plenty of opportunities to move up in management. Team leads are easy to approach and available for coaching & questions. The job is far from boring and there never seemed to be enough hours in the day to finish your workload.
Cons
Very high workload which made it hard to offer exceptional customer service, yet exceptional customer service was expected. Upper management would often do office visits but it seemed like our concerns were rarely addressed and when they were it was with an air of "We're going to have to pull you off of your workload to have meetings about your concerns" which in turn increased our workload.