Be Ready to Be Busy - Claims Supervisor Progressive Insurance Employee Review

5.0
Sep 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Progressive is a great place to work, just be prepared to stay busy. The company is really good at collecting data and targets for efficiency are no joke -- they've put in the research so they know what can be handled. But the culture here is great -- artwork from the corporate collection at major centers, trips to the main campus in Cleveland to build rapport and work cross-functionally, and doing the right thing when it comes to work-from-home decisions in the current world state. Plus gainshare (the sort of yearly bonus) is a major plus!

Cons

You're working in the auto insurance industry. It can be a bit dull and repetitive.

Explore other reviews about Progressive Insurance

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Many internal position opportunities, extensive training, remote work for most positions

Cons

Unspoken expectation to work beyond scheduled hours if you aren’t meeting your metrics

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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