Great company, heavy workload, room for growth - Claims Generalist Intermediate Progressive Insurance Employee Review

5.0
Oct 11, 2021
Recommend
CEO approval
Business Outlook

Pros

l Progressive is an outstanding company to work for. Plenty of earned PTO, match up to 6% of your salary in 401k, health/dental ins, and yearly gain share bonuses. There is ample opportunity for growth within the company. Flexible work from home arrangements. Inclusive team environment. Super cool CEO!

Cons

The main source of high stress is due to the ever-increasing high volume of claims. You can expect to work about 5-10 hours overtime per week if not more especially during busier times and you rarely if ever feel caught up. It’s just the nature of working in claims. There is plenty of opportunities for advancement if you can master the time management skills necessary to balance the heavy workload.

Explore other reviews about Progressive Insurance

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

A good work culture that works for most people.

Cons

No company is perfect; the company is amongst the best.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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