High workload, stressful environment. - Central Claims Representative -Senior Progressive Insurance Employee Review

2.0
Nov 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits were decent, gainshare bonus was nice.

Cons

No allotted sick time, extremely high workload, difficult to change positions due to high workload in my department. The amount of claims assigned are 60 plus per week which causes you to have to work overtime to keep up.

Explore other reviews about Progressive Insurance

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support, great pay and lots of opportunities to grow your career.

Cons

No cons in my opinion

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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