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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      BeCustomer equals Burnout - CRM Consultant Progressive Insurance Employee Review

      4.0
      Feb 4, 2022
      Crm consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainshare Work from home Heavily focused on diversity and inclusion Rewards Good health insurance Training

      Cons

      Be prepared for back to back phone calls from start of shift to end, regardless of the days you work. Over 1000 calls in queue at times. You are forced to get people to quote renters insurance, their main metric which changes every year. Antiquated work equipment. Leadership rarely has people of color. Burn out from stress of unattainable performance goals. Unvaccinated gets a surcharge on their health benefits per pay period.

      Explore other reviews about Progressive Insurance

      5.0
      Jul 7, 2026
      Insurance sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support, great pay and lots of opportunities to grow your career.

      Cons

      No cons in my opinion

      2.0
      Jul 4, 2026
      Consumer resolution department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, Ok opportunities to learn more but opportunities are becoming slim.

      Cons

      Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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