3.0
Mar 3, 2015
Current employee, more than 1 year
Mayfield, OH
Recommend
CEO approval
Business Outlook
Pros
on site cafeteria and convenient store. flexibility to request days off if done in advance. gainshare bonus and benefits are pretty good. decent training modules; you will learn a lot if this is your first time dealing with insurance.
Cons
call volume can be high with obnoxious callers with lots of attitude. there is a sense of "you're expected to know this..." once you've been in the role for 6 months. redundancy with training and an effort to be very scripted. typical office politics. work/life balance is not as great as the company makes it out to be. burnout is very real.