5.0
May 30, 2022
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
company culture, work life balance
Cons
having to work weekends/holidays when most shops are closed interferes with handling deadlines.
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Users say... "Benefits are great and inexpensive" "Pretty good pay for taking calls all day and having a license to take with you." "Great work from home opportunity" "Great culture and very family oriented" "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive."
Users say... "No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" "The team you are on can be changed on whim with very little notice and moved under a different supervisor." "I had a great manager and then a terrible one." "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" "Stress and heavy workload can be difficult."