Managed Repair Rep - Anonymous employee Progressive Insurance Employee Review

3.0
May 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, and some good people and managers. Very efficient claims handling for the customer. Good initial training but you will work long hours in the first 2 years, and possibly more.

Cons

Not consistent in their pay reviews. Some ineffective managers are allowed to stay on although they cause harm to the company. Technology is not always the best or newest. Its hard to know what your objectives are because they are always muddled by a game of telephone through several managers who contradict each other.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Many internal position opportunities, extensive training, remote work for most positions

Cons

Unspoken expectation to work beyond scheduled hours if you aren’t meeting your metrics

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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