Takes a certain personality - Claims Adjuster Progressive Insurance Employee Review

3.0
Apr 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great, supportive, and willing to help out

Cons

Too many new supervisors and too many new claims adjusters. Everyone is learning their job at the SAME time. They have a lot of diversity groups but you can only participate during business hours. I was so busy with incoming claims that I NEVER had extra time to participate in the groups

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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