It's OK. - Anonymous employee Progressive Insurance Employee Review

3.0
Aug 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and job stability. Good benefits and depending on where you live/work there can be good promotion potential for levels 1-3. There are job roles inside and outside the office.

Cons

It is hard to leave, they pay you just enough and your skills are somewhat generic from a job like this. Work life balance is poor if you want to do well. There is a lot of negative feedback because there always has to be improvement and processes are always changing. You work directly with customers who are often in a hurry and quite upset.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support, great pay and lots of opportunities to grow your career.

Cons

No cons in my opinion

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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