Good or Bad Depends On Role - Medical Coder II Progressive Insurance Employee Review

3.0
Jun 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The work environment is great! You will always be appreciated by your team lead and help is always there. I’ve never had to worry about job security and I’m always told I’m doing a great job. Currently, most others only have to come into the office once a month but a few others like myself have to come in once a week. This is good for most who only have to come in once a month (when you’re fully trained). You get gainshare, which is a company wide bonus, but the percentage fluctuates depending on how well the company profits. Your PTO is cumulative, so this could be good or bad depending on how often you use PTO and the length of time you’ve been there. If you’re really big into culture and diversity, they’re huge on that here. They really embrace it.

Cons

Pay is not that great. They say they compare to other job markets but I have doubts about that. I have a CPC certification and I don’t get compensated for that, although the company does pay for your renewal. I was switched into a position where I do more work now but am still at the same level (lateral move). There are others who have worked the same years who are also at the same level ans myself and get paid the same as me but I do a lot more work. Although I love my team lead and my coworkers, it’s really frustrating my only compensation is being told “you’re doing a great job” rather than being compensated for taking on work that was previously done by people who were several levels higher than me. It really feels like they put profit before you. You get some holidays off but if the holiday falls on a weekend, you only get cumulative PTO for that holiday throughout the year so it’s not like it falls in the day before/after the weekend. You don’t get Black Friday off either.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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