Claims - Claims Adjuster Progressive Insurance Employee Review

1.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

won't fire you unless you have no work ethic or lie in the course of your job

Cons

Progressive will work you to the bone and burn you out until you're unfit for anything.....and they dont' care. They will just go and find another "trainee" straight out of college and start over...repeatedly. Tenure is a joke...the salary is nice...but for the amount of work you are expected to do...it truly is not worth it. They say they are "Progressive" but constantly and aimlessly change processes...chasing what the other 3 big insurance carriers have been doing...but expecting you to do the job of what 3 separate departments do at other carriers. Management does little to help with the day to day work of claims...even when entire departments quit or go to other insurance companies. You will not get fired if you put up with all of this....but who would want to?

Explore other reviews about Progressive Insurance

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support, great pay and lots of opportunities to grow your career.

Cons

No cons in my opinion

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

2
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