think about it - Claims Generalist Progressive Insurance Employee Review

2.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good company culture, You work from home and go to the office once or twice a week depending on the location.

Cons

You are overworked, you have to answer phone calls of other people as if you did not have enough to work on as it is. There should be another department to answer other people's phone calls and people in claims should only answer calls from claims they are working on. You always get interrupted while doing something else. So, if you cannot multi-task and remember where you left off, this job is not for you.

Explore other reviews about Progressive Insurance

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the best companies to work for- excellent benefits and compensation, intuitive tools to make the job easier, the ceo cares. They want you to grow and succeed and are invested in you.

Cons

It’s insurance adjusting— can be stressful, but that’s to be expected.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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