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Project Resources Group

Engaged Employer

It's a Scam - Claims Specialist Project Resources Group Employee Review

1.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay if you can manage to hit the goal, though the taxes are higher as it is considered bonus pay. Hybrid schedule

Cons

Management - untrained, manipulative. they choose favorites and it shows. Work-life-Balance - nonexistent. lots of unpaid overtime, since most overtime work is denied only after you've completed it The goals are too high, and the values are chosen at the whim of the C-suite rather than based on actual inventory or workload. Rather than fight for their department, upper management chooses to allow the agents to come close to hitting goal but still fail - this saves money as they get all the labor without having to pay the commission bonuses. If you're well liked, you're fed easy claims. If you're not well liked, they focus all your attention on you until you either quit or get fired for performance issues they create to convince HR it's not retaliatory.

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Project Resources Group Response
1y
Thank you for your feedback. We're disappointed to hear this is how you viewed your time with the company after several years in the role. While we don’t expect every experience to be perfect, claims like “it’s a scam” simply aren’t accurate. The compensation model is clear: bonuses are tied to performance goals, and when those goals are met, bonuses are paid. That’s a standard structure in many performance-based roles. As for taxes—bonuses are withheld at a flat rate under IRS rules, which can feel higher than regular paychecks, but they’re not actually taxed differently. It all balances out at tax time. On the topic of overtime—employees are expected to accurately submit the hours they work, and we follow all federal and state overtime regulations. If any employee believes overtime is being denied after it’s already been worked, that is a serious concern and must be escalated immediately to senior management and/or HR for review. That kind of practice is not tolerated. We strongly disagree with the suggestion that management intentionally manipulates outcomes to avoid paying bonuses. Goals are based on business metrics — not on arbitrary decisions. While no leadership team is perfect, we wholeheartedly disagree with the claim that management is "not redeemable". Our leaders work hard every day to support their teams and drive performance fairly. We do take concerns about fairness and workload seriously. If there are issues of favoritism or retaliation, those should be addressed through proper HR channels. We appreciate the time you spent with the company and wish you the best moving forward.

Explore other reviews about Project Resources Group

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy and you have the right people willing to help.

Cons

Pay could be much better for the position.

3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture when it comes to management being hands-off and trusting employees to be adults and mature about decisions on a daily basis. Hybrid work is a great plus because it shows trust and there is no micromanagement.

Cons

Hard to move up and make more money. Leadership doesn't seem to be paying attention to who is ambitious and doing an excellent job daily.

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Project Resources Group Response
1mo
Thank you for your feedback and for your contributions over the past several years. We're pleased to hear that our culture of trust, flexibility, and autonomy has had a positive impact on your experience. Creating an environment where employees are empowered to make decisions and succeed without micromanagement is something we value. We also appreciate your candid comments regarding career growth and advancement opportunities. Recognizing and supporting high-performing employees is important to us, and leadership does pay close attention to employee contributions, performance, and potential. At the same time, career progression can be challenging in any organization, and ensuring employees understand available opportunities and development paths is something we are mindful of and continually strive to keep focus on. We appreciate you taking the time to share your perspective and feedback.
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