Adaptability and Growth - Customer Success Proton.ai Employee Review

5.0
Apr 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- Supportive team culture. - Autonomy in your role. If you have an idea on how to improve, you are empowered to run with that and prove it out. - Your opinions have value in the organizations decisions. -Endless opportunity for career growth. - Company is doing exceedingly well in a terrible time for tech. We are growing while others are shrinking. Strong job security.

Cons

-It's a startup, you will wear multiple hats. No one's role matches exactly what they were hired to do a year later. -We're generally a younger group, so there is a lot of figuring things out together. There won't be anyone who 'has all the answers' and you will be required to identify solutions independently.

Explore other reviews about Proton.ai

5.0
Jan 31, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment + team members. The people in Boston are super smart, but also high EQ. Growing quickly, so there are lots of opportunities to learn/advance. The leadership is experienced and engaged. 401k contribution, good healthcare plan options, free snacks

Cons

Still a growing company, so some of the processes like onboarding could go more smoothly

2.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Generally good about work-life balance

Cons

High executive turnover, all of the real leaders have left What remains are bosses, not leaders Chaotic direction with no clear vision for the future Transparency from upper management about company health has disappeared The once strong culture has collapsed, leaving a “heads down, do the work, go home” environment Overall atmosphere has become depressing compared to what it once was

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