Lab process broken at the organizational level - Informatics Providence Employee Review

Users say... "Good benefits just needing lower deductible and approval to receive care from doctors in our own office." "the pay is good and competitive" "Generally great people to work with who are very motivated by the organization's mission and core values." "Great coworkers that are passionate about providing quality healthcare and who care deeply about their patients' well being." "There have been great staff to work for tg at are dedicated to excellence in patient care." 

Users say... "The management is poor and ones I have had experience with only care about the profit." "Senior Leadership did not care enough about their own employees to discuss the superior work their internal employees were performing." "Few managers have college degrees and 1/2 the staff do not know English on a high school level." "Low salary pay for physically demanding and emotionally challenging work" "Education not required / no training provided/lacks cultural and emotional intelligence/favoritism/bias acts within leadership/lack of inclusion"