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Prudential

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Prudential reviews

Very Little Upwards mobility - Customer Service Associate Prudential Employee Review

2.0
Dec 28, 2020
Customer service associate
Recommend
CEO approval
Business Outlook

Pros

The company has a low bar for initially hiring at the entry level so it is easy to get hired initially without experience.

Cons

It is incredibly difficult to move forward within your initial department. The only real way to do so is by moving from department to department. Management recognizes this so most treat the job as a temporary stepping stone rather than take any interest in employees and their development.

Explore other reviews about Prudential

3.0
Jul 10, 2026
Lead cloud engineer
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package, manageable workload. Can be a comfortable landing spot if you're able to tune out the outdated processes and legacy mindset.

Cons

The company undergoes frequent restructuring, and technical leadership often lacks the depth needed to guide modern engineering decisions. The culture can feel rooted in an older, more traditional mindset, and promising initiatives frequently get stuck in POC hell rather than reaching production. Career progression is also very manager-dependent; the wrong reporting relationship can significantly stall your growth. Overall technical bar is low — if you're trying to sharpen your skills, this environment may hold you back rather than push you forward.

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