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Prudential

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Prudential reviews

The training is horrible - Customer Service Associate Prudential Employee Review

2.0
Sep 1, 2022
Customer service associate
Recommend
CEO approval
Business Outlook

Pros

They offered a 5k cash bonus and manager and coworkers are nice,

Cons

The training is horrible, they need to spread the training out more. they throw u in with the sharks after, felt super unprepared to take calls. I don’t know how to help the customers at times which aggravates them more. On top of studying for the the finra exams it was one of the most stressful jobs I’ve had. They also don’t have sick days.

Explore other reviews about Prudential

3.0
Jul 10, 2026
Lead cloud engineer
Recommend
CEO approval
Business Outlook

Pros

Solid benefits package, manageable workload. Can be a comfortable landing spot if you're able to tune out the outdated processes and legacy mindset.

Cons

The company undergoes frequent restructuring, and technical leadership often lacks the depth needed to guide modern engineering decisions. The culture can feel rooted in an older, more traditional mindset, and promising initiatives frequently get stuck in POC hell rather than reaching production. Career progression is also very manager-dependent; the wrong reporting relationship can significantly stall your growth. Overall technical bar is low — if you're trying to sharpen your skills, this environment may hold you back rather than push you forward.

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