Not treated like families. finger pointing between silos, toxic - Patient Care Coordinator PruittHealth Employee Review

2.0
Jan 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay is competitive. point of care system.

Cons

Poor infrastructure. All new requirements are given to PCC. Clinical consultant spends a handful of days at office & focus is on routine charting reviews. Consultant does not assist office with clinical medicare outcomes. Sr. mgmt micromanages & expects different results with out changing processes, strategy, or resources. We are on the front line, yet the housekeeper at corp gets better benefits than office leaders. No new hire or position specific Horizon training. Constant crisis management due to staffing model. All office staff are doing daily work loads as if we are in a mode of several partners on PTO. Constant demoralizing billing emails.

Explore other reviews about PruittHealth

5.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very organized and clean place to wok

Cons

No cons at this time

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PruittHealth Response
3d
Thank you for your feedback! We are happy to hear about your positive experience. Our family, your family, ONE FAMILY. Committed to loving, giving, and caring. United in making a difference.
2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Most of the floor staff is great to work with. DHS is great but corporate and the administrator needs to let her do her job!

Cons

When they say “we are a family here” they mean a very dysfunctional family. Administrator says he’s “got your back” only to stab you in it the next moment. Absolutely zero belief in his ability to truly lead. Very cliquey. If you are in you’re in. If you are out, you are WAY out. Covers up severe violations and behaviors. Behavior that SHOULD have gotten people fired. A very “by the book” guy unless it’s something that could negatively affect him. He does not follow HR procedures. Turnover is sky high! You hardly know the other employees because so many fail to stay. Many don’t even last through orientation.

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PruittHealth Response
1w
Thank you for sharing your experience as a member of the PruittHealth family. We truly are Committed to Caring, and your feedback will help us continue to make improvements in these areas. #FamilyMakesUsStronger
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