Pros
There are so many career opportunities at PubMatic and the company does a good job promoting first-time managers from within. PubMatic employees are generally good people and I made a lot sincere of friends there. You can make a lot of industry connections at PubMatic, especially if you are in a client facing role. They have a lot of great customers who appreciate the partnership and the upside PubMatic brings to the table. I really loved my customers and the relationships we built.
Cons
The turn over is a problem that should come front and center. Due to turn over, some people's morale can swing up and down. It's hard when colleagues and respected leaders leave the business in such a big exodus. The turn-over rate is just tremendous and customers bring it up all the time. "You are my 5th account manager in 1 year." Due to lack of staffing, people are generally over worked and get stressed. In this type of economy, it's silly that PubMatic cannot fulfill open headcount. Retain the top employees not by offering promotion or raises, but by listening to their feedback and putting it in to action. There is a lack of operational discipline in the business overall. In order to get something done for a customer, people often have to loop-in 5 people who sit in different time zones. Escalations management becomes a core part of sales people's jobs and most sellers just don't know how to project manage well. Commanding people's attention in order to resolve customer challenges becomes burdensome and places an undue tax on the teams.