Loyalty and seniority will never stack up to the politics - Customer Service Staff Publix Employee Review

2.0
Jul 10, 2012
Recommend
CEO approval
Business Outlook

Pros

-Stock is great. 401k is excellent -Job security. Publix doesn't fire anyone, which sucks if employees are incompetent, but at least you'll never be laid off or fired for minor reasons -Hours are flexible, but not nearly as good since the implementation of OASIS

Cons

-Seniority and hard work does not pay off at all. I have been passed up for better positions by people who previously quit publix and decided to come off. It crushes your confidence and desire to continue working hard. -The politics is absurd. I know every company has it's political nonsense, but it really is all about who you know in this company. My store manager puts all of his friends on the "fast track," and it has really killed the morale in our store. It's pathetic and he refuses to take responsibility -The pay is okay if you're starting, but after seven years of employment the people who start now make almost as much as I do. The raises are poor and don't reflect upon the time put in with the company and are not in line with performance. The evaluations are biased and nobody in our territory makes more than the allotted $.50 per year, unless of course you know the store manager. -Management is lazy/incompetent. I have had the pleasure of working with some really fabulous managers who work hard and expect a lot out of their employees but will treat you fairly if you perform well. Unfortunately, those are very few and far between and are only becoming more scarce as the morale is dissipating with the unfair politics and favoritism. We are all very overworked and underpaid and not fairly treated. It's such a shame.

Explore other reviews about Publix

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable job good Bennie’s cool

Cons

Getting up early sucks a lot

4.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation including not just standard pay, but also end of year bonus 80 hours for hourly associates, 8% of your annual earnings granted to you in free company stock thru which quarterly dividends are paid, ok 401k, and gift card and other associate coupons. Good stability and growth. Good company culture.

Cons

Can be slow and resistant to change. Uses some antiquated systems and software that should have been replaced years ago. Does some things that don't make sense. Some managers can be good, while others not very good. Although these cons may be true for a lot of companies. All roads eventually lead to Lakeland where they are headquartered. Geography can be a big one if you are not a Florida native. If you don't want to live in Florida for some legitimate reasons, there can be limited job options in other states, especially if you aren't interested in retail or warehouse jobs. Standard retail negatives about not having a lot of holidays off.

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