Can be great or awful, it depends on your managers - Customer Service Staff Publix Employee Review

3.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits of promotion are very good if you decide to move up - Publix has consistently been on the 100 best companies to work for list because of the above average benefit compensations.

Cons

A lot of coworkers bring a bad work ethic, drama, and unprofessionalism. And unfortunately, a lot of customers treat you badly as well, and you are expected to just take the disrespect and rudeness and not say anything about it, basically leaving your dignity at the door, which is unfair.

Explore other reviews about Publix

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment to work as a steppingstone in career path

Cons

no cons I can think of at the moment

4.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good compensation including not just standard pay, but also end of year bonus 80 hours for hourly associates, 8% of your annual earnings granted to you in free company stock thru which quarterly dividends are paid, ok 401k, and gift card and other associate coupons. Good stability and growth. Good company culture.

Cons

Can be slow and resistant to change. Uses some antiquated systems and software that should have been replaced years ago. Does some things that don't make sense. Some managers can be good, while others not very good. Although these cons may be true for a lot of companies. All roads eventually lead to Lakeland where they are headquartered. Geography can be a big one if you are not a Florida native. If you don't want to live in Florida for some legitimate reasons, there can be limited job options in other states, especially if you aren't interested in retail or warehouse jobs. Standard retail negatives about not having a lot of holidays off.

See reviews by: Helpful|Rating|Date|All