Pros
Publix is a great company to work for on paper. It is employee owned and you can accrue private Publix stock and they provide good benefits. Unfortunately, that's pretty much it.
Cons
There is no training - for a cross-functional support role I was provided zero training materials and no coaching. I was expected to memorize teams and organizational structure, but there were no org charts or team diagrams to reference (no distribution lists for teams, which is asinine for a 'modern' company). I was told I was brought in to modernize and improve their processes, but any suggestions or improvements were discarded because "you need to do it this way first." Associates whom reported to me quit once they realized that I was going to be just as powerless as the previous supervisor. They both completed exit interviews stating they were leaving due to bullying from senior leadership but no action was taken. The former supervisor also reported to me and as I encountered issues, he confirmed that they were the same problems that led to him stepping down. He was relieved to confirm that the issue was not actually him as he had been led to believe. My manager retained a stranglehold on how things were done despite being too busy to actually understand current team dynamics and demands. She continually told me that she could do the job herself without the team and by extension I should be able to as well. As I continued to ask for assistance in handling the remaining workload, my Sr. manager started showing up to my 1on1s unannounced and she informed me that she didn't think I could do the job. When I asked how I was supposed to handle the workload of 3 people when I was 6 months on the job, I was not answered. Other associates that reported to me regularly worked 80+ hours and no consideration or adjustment was made to accommodate that workload or adjust hours, even when it continued 4-5 months longer than initially planned. This caused team members with 20+ years of history to consider leaving, despite the potential loss of seniority and accumulated benefits. Publix will boldly say, "We don't fire people" and takes pride in that statement. What they do is remove you from the position, tell you that HR is going to help you find another position because they don't want to lose your talent. Unfortunately, I never received follow-up from the HR rep I was provided (she was on vacation for 3 of the 4 weeks I was given to find another position). And in regards to HR, IT positions have their own HR department that follows separate rules from the rest of the company. When I tried to engage corporate HR support, I was informed that they couldn't intervene and that they agreed that the IS team had "skipped several steps in the process that should have been followed." Hybrid work and telecommuting was promised but never provided. Different teams have different policies and there is no consistent ruling. I reported to the office daily and spent 6 hours a day sitting in an empty conference room collaborating via Teams with other remote workers.