Company lacks a good culture for its employess but compensates with good benefits - Courier Driver Purolator Employee Review

2.0
May 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Pretty good pay, benefits like pension plan, medical & dental coverage and that’s what keeps guys there once you acclimatize yourself to the job. I think most guys are okay with the job but not the company. The job itself is okay even though it can be a pretty stressful and tough. I like the fact your own the road and you decide how to do your route. It’s nice when its good weather and they don’t overload you. But often you can be overloaded and put on a route you don’t know, unless you have a stable route. The guys I worked with were all really good guys and my direct managers were good and tried to do the best they could. But it is the upper management that sets the tone for the companies’ culture which is a lack of empathy for its workers. Possibly because were unionized has created some of this division but I wonder how we would be treated without one, there is a reason why unions were created :).

Cons

There is a lack of caring within the company and quickly you feel like a number and this is an opinion that I have heard from most of the guys at my depot. There is not much support for new workers who usually start in the warehouse, you have to wake up very early, handle stress, often long hours if you drive after and a physical job these are reasons why the turnover of new workers is quite high. It takes 4 years before you reach maximum pay and a year before you get coverage because some guys would use the insurance then quit. Paid breaks compared to other companies is not very good, you get one 15 minute paid break and are allowed to take a 30 minute lunch but it’s not paid that’s it. There is just not much of a company ethic of helping each other it comes from the guys themselves but they usually have to sacrifice their own work. Often we would get drivers from other depots during rushes that I would help out delaying my work because I knew they would be lost unless I helped them with their routes and I was told to just leave them figure it out. There are very little initiatives to bring employees together to build a good team spirit. Most of the employees I have talked to have mentioned the sentiment that the company only cares in how you perform and not much else and if you make a mistake you need to protect yourself. As an example they decided to enforce mandatory vaccination at a time that it was very clear that anyone could spread the virus whether vaccinated or not. It’s hard to understand why they don’t respect human rights and let people to decide for themselves. I guess not shocking since the government owns most of the company’s shares unfortunately.

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5.0
Jun 27, 2025
Recommend
CEO approval
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Pros

Great coworkers and company as a whole

Cons

Name recognition in the US

1
1.0
Dec 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None. Literally nothing. It’s a joke of a company.

Cons

Zero training, accountability, support, diversity, planning, or management. You watch HR spew word vomit that they’re available to support you, but if you speak up to them or any management your job is threatened. HR, upper management, and other departments are allowed to bully people with no reprimand. There is constant retaliation against anyone that has a difference in opinion, even though HR will tell you “That’s not tolerated and shouldn’t happen!” Petty, cliquey, drama filled work place. Teams take turns choosing a target and tearing them down until they leave. The technology and project management of every single department, let alone company wide roll outs are ATROCIOUS! There’s no support from any department and they will badger and bully you to get what they want. Any extra work that they can’t place gets dropped to the lowest man on the totem pole with no incentive or pay increase and if they speak up, they are told “money doesn’t create happiness” They treat people like slave labor. You will be contacted outside of working hours with no compensation, they can’t plan travel with ample time and notice, but will expect you to drop your whole life to accommodate them. Onboarding and offboarding are a joke! There isn’t a single ounce of training, there’s a bunch of outdated links and videos, and you’re thrown in while basically being told “sink or swim” God forbid you ask for training, you’ll be forced to prove a business case for it. HR, upper management, departments that feel they’re superior are allowed to speak to employees like they’re the scum of the earth and bully them on a regular basis to get what they want, how they want it. It is full of people who talk out both sides of their mouths. They preach about wellness, DEI, women in logistics….. but the second any of that is used to support your position you will be torn apart, targeted and pushed out. There’s no room for growth, there’s no support for growth, this is a dead end company. Save yourself the headache and distress, work elsewhere. The picture they paint is a fallacy.

1
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