customer service representative - Customer Service Representative Quad Employee Review

4.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

dealing with customers wants and needs on how to save them money through the newest technology in the printing industry. The relationships that i developed with my customers was what made my job.

Cons

one of the cons i would have to say would be the hours - basically you were on call 24 hours a day - 7 days a week when your job was in production.

Explore other reviews about Quad

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team of people I worked with. Interesting work and integrated teams.

Cons

Extremely hierarchical in nature and decision making. Somewhat slow.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Health benefits are cheap Good amenities

Cons

Insecure leadership Employees treated as disposable Future seems uncertain Toxic environment Constantly demanding overtime No bonuses and raises are a joke 2%

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