Quad/Graphics - CSR - Customer Service Representative Quad Employee Review

4.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Great company culture, good benefits, great group to work with, decent pay. Fitness facilities, medical clinics onsite, tuition reimbursement, outdoor activity facilities (volleyball, basketball, fishing, trails).

Cons

On call 24/7, little downtime, difficult to advance after a point if you don't live around company headquarters, more difficult to make management than in the past.

Explore other reviews about Quad

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team of people I worked with. Interesting work and integrated teams.

Cons

Extremely hierarchical in nature and decision making. Somewhat slow.

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pathways to promotion Annual merit increases Flexible work environment Great benefits

Cons

Matrixed, large organization can be difficult to navigate Scattered processes across business units Work-life balance depends on manager and role

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