No work life balance - Customer Account Manager Quad Employee Review

2.0
Jul 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Able to work remotely. Able to handle personal matters without issue. (Dr appts, Sick kids, etc.)

Cons

Working constantly, early mornings late nights all hours and it is expected. 24hr a day/7 days a week on call, no break. Never having a real day off. Major job stress and heavy work loads, not healthy. Management does not care. Training Poland to eventually take your job. New customer service structure, that is poorly structured and customers are not receiving the service they need/deserve.

Explore other reviews about Quad

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team of people I worked with. Interesting work and integrated teams.

Cons

Extremely hierarchical in nature and decision making. Somewhat slow.

4.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Pathways to promotion Annual merit increases Flexible work environment Great benefits

Cons

Matrixed, large organization can be difficult to navigate Scattered processes across business units Work-life balance depends on manager and role

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