Lead CSR - Lead Customer Service Representative Quad Employee Review

2.0
Aug 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Large company that still matches a portion of 401 contributions. QuadMed clinics if you work near one.

Cons

Vertis employees are being phased out because they don't fit the 'mold' of what Quad expects, though their performance and skills are better than the dumbed-down Quad equivalents.

Explore other reviews about Quad

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team of people I worked with. Interesting work and integrated teams.

Cons

Extremely hierarchical in nature and decision making. Somewhat slow.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Health benefits are cheap Good amenities

Cons

Insecure leadership Employees treated as disposable Future seems uncertain Toxic environment Constantly demanding overtime No bonuses and raises are a joke 2%

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