Customer Service - Customer Service Representative Quad Employee Review

3.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Good people, fair hours, interesting work.

Cons

Good ole' boys network when it comes to advancement. Benefits are decent, though insurance premiums continue to skyrocket. IT department is subpar, systems lag. Acquisitions have cost Quad that endearing small company flavor.

Explore other reviews about Quad

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team of people I worked with. Interesting work and integrated teams.

Cons

Extremely hierarchical in nature and decision making. Somewhat slow.

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Health benefits are cheap Good amenities

Cons

Insecure leadership Employees treated as disposable Future seems uncertain Toxic environment Constantly demanding overtime No bonuses and raises are a joke 2%

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