Reminds me of the last days of the USSR - Sales Representative Quadient Employee Review

1.0
Feb 27, 2021
Recommend
CEO approval
Business Outlook

Pros

A job is a job at this time. Teammates can be quite friendly and open. There are good people in this company, they are just in a impossible position. you work 9 - 5 and nobody expects you to do any work after 5pm, giving you plenty of time for family etc. - This is optional though and you can work overtime (unpaid of course) in your own time if needs be.

Cons

Dreadful communication throughout company Salary/commission uncompetitive when compared to other sales roles. Every boss has a boss who sets unrealistic demands and strategies, so the company is incredibly siloed and takes no feedback from Sales Representatives seriously. Strategy has not changed since the pandemic and the company has suffered immensely because of this. Marketing strategy is the same. Also you are sold a lie as a SDR when joining, as you have no growth opportunities within the business and the company seems to get off on paying you as little as possible and demanding as much as possible. On asking for a payrise after overachieving and given an unpaid promotion I was told I would be 'laughed out the room' if my manager was to formally ask for this. I was not told my commission amount on a deal deliberately for 8 months. When I finally found out it was essentially nothing and not what was alluded to me when I took the much harder job. The company was far to late to transitioning to hybrid mail from hardware and is uncompetitive in this market, meaning share prices are only going to go down with revenues in the future. Quadient constantly talk about their values and the 'Quadient Family' but this is a complete façade.

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Quadient Response
5y
Thank you for sharing your experiences with us. It's good to hear that you enjoyed working with your peers and that you experienced a good work/life balance. Our compensation and commission plans are validated regularly against the market for fairness and its competitive positioning. You should have been provided with a better overview of the makeup of the plan. We will seek to improve our communications on our compensation plans. Please do not hesitate to contact us at employeeexperience@quadient.com.

Explore other reviews about Quadient

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
1mo
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture at the Individual Contributor and Middle Management Level. Ok Tech Stack. Good product fit, and the product is 100% a need, not a luxury so its a fairly easy sell. If you are a fledling b2b rep and want tech/SaaS experience this is a decent place to start. Very forgiving, long runway / ramp.

Cons

Leadership is aboslutely lost. Sales org is missing numbers and they have no idea how to right the ship, and its extremely obvious. Ongoing Training sales training is handled by people who have never sold anything. They need to pad margins so they there is constant cuts to the comp plan. They will say they need focus on 1 product then turn around and cut the pay on that product. Base compensation is already bad, but they used to make up for it with commission structure. Now its just bad comp and an ok comp plan leading to not great total comp.

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