Crappy Corporation Puts Health and Family Last - Call Center Operator Qualfon Employee Review

1.0
Nov 24, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a job located in a safe building with a security guard, which is needed for the arrests that occur on campus.

Cons

Before finalization of employment, Qualfon notes that training takes 4 weeks. (We are now heading into 9 weeks). Treat employees like convicted students (ridiculous about restroom breaks, locker, gives "kids" aka employees conduct everyday as incentive lol. Training program has many loose nuts and needs a curriculum developer and a person skilled with Human Design to help keep employees. The employee retention rate is low because they treat their employees like small children and it's gross. They .ale employees work every holiday and often 6 to 7 days a week. They offer bonuses and they are a joke. Qualfon is a major part of the problem with stress and ignorance .

Explore other reviews about Qualfon

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great to work from home Nice people Leadership was awesome

Cons

401k was less than others

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. The option to work from home.

Cons

Vague onboarding/training program. Training for me was remote. They put you in a remote class with 14-15 others. Starting around week 2 or 3 of training, they try to work with everyone one-on-one while the rest of the class watches. And there is never enough time in the day to get to everyone in the class. If you make a mistake while training you, the trainers talk down to you in front of the class and instead of trying to help you.., they watch you struggle to figure out a problem, which wastes more time to get to other trainees. By the end of training, I learned absolutely nothing because I didn't get enough practice time. They fired me because they stated that I wasn't fast enough and that I "moved my mouse around the screen too much" and clicked around the screen too often lol. The company is an absolute joke. This is the same company where the trainers will tell you on the first day of class that "Slow is smooth, smooth is fast." But they still rush you. The trainers constantly came to work everyday exhausted and frustrated to the point where they would get annoyed and take it out on you. They would openly admit to us that they worked 60-70 hours a week. Which I should have taken this as a red flag and resigned immediately.

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