4.0
Feb 24, 2023
Former employee, more than 1 year
Orlando, FL
Recommend
CEO approval
Business Outlook
Pros
Supportive management that cares about employee well-being Regular training sessions to stay updated on policies, procedures, and technologies Enjoyable daily tasks that involve interacting with guests Opportunity to develop customer service and problem-solving skills Positive and team-oriented work environment Friendly and supportive colleagues Recognition and feedback from management
Cons
Dealing with difficult guests or situations Repetitive tasks that can become monotonous over time Working on weekends, holidays, and irregular hours Low pay or limited opportunities for career advancement Demanding workload during busy seasons or events Physical and mental demands, such as standing for extended periods or multitasking under pressure