Need a change in management. - Language Specialist QualityAI Employee Review

1.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Colleagues from all parts of the world, and most of them are friendly and kind.

Cons

Main concerns: a controlling, dictator-like type of management style (intimidation tactics, manipulation, finger pointing, and not supportive); lack of professionalism; lack of communication and transparency; low salaries for a lot of work; huge discrepancies between salaries. More details below: 1. When employees bring up an issue or concern, they are met with a condescending, accusatory, and rude response. Top management has no handle over their emotions, and are quick to fly off the handle. Management also cares more about parties and foosball tournaments rather than employees’ concerns, and are very quick to update employees about “fun” activities, but they completely ignore raised concerns, whether in person or via email. 2. There is no accountability: management refuses to take responsibility for anything, and their knee-jerk reaction is to always point fingers at others instead of simply addressing the issue in a calm and professional manner. 3. A lot of the ways that management handle things are not done properly, or are blatantly illegal. 4. Team Leads are not approachable even if they say they are. They are quick to defend management no matter what, even when management’s arguments make no sense. 5. Management talks about transparency but everything is kept hushed. When employees dare ask what’s going on, they are reprimanded. 6. HR is unprofessional and seems more concerned about making inappropriate jokes and comments rather than provide support to employees. They often act annoyed when asked for help. 7. Higher-ups in Tel Aviv made it clear that they do not care at all about how employees are treated. They are aware of the situation and yet do nothing about it. 8. Most of the people in management roles knew each other prior to working at Qualitest, and helped each other get hired. 9. Employees are treated like they are disposable, even in times of sickness and high-risk medical emergencies.

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QualityAI Response
6y
Hello, First of all we want to thank you for taking the time to share your feedback with us! We regret that you had a negative experience with our project. We can assure you that on a daily basis all the team members work hard to make sure that our core values are put in to place with our Incredible Team. We recognize that our Melting pot (with over 55 different nationalities) can sometimes present some challenges, therefore we are dedicated to overcome these issues. Thanks again for reaching out.

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Pros

Great management and multiple projects

Cons

less learning and repetitive work

4.0
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Pros

Strong and diverse client base across multiple industries, which provides stability and broad market exposure. Experienced(CoE) team available to support additional client requirements and complex projects. Wide variety of customers, helping employees gain exposure to different business domains and technologies. Opportunities to work on large-scale and challenging projects with cross-functional collaboration. Supportive knowledge-sharing culture with access to skilled professionals and domain experts. Good scalability and resource availability for handling growing client demands.

Cons

IT support restrictions on many tools, systems, and access requests can sometimes slow down work efficiency. Approval processes for access, software, or operational requests can be lengthy and frustrating.

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