Pros
Variety of clients both large and small in different sectors Colleagues within delivery are helpful and friendly
Cons
Communication is dreadful - town hall meetings feels forced and there is much less transparency between management and employees. Hard to get promoted, especially if working on smaller sites with not many QT people. They make up your individual performance review ratings to fit their company targets and give no justification why you've been downgrades other than the company target reason. Only care about growth and buying smaller companies to achieve that growth artificially, rather than growing organically. Started to follow a business model closely resembling to bigger competitors and has aspirations becoming a jack of all trades instead of a specialist testing company. Get treated like dirt on the bench if you're not working for a client -No structure on the bench and management do not give a monkeys on your wellbeing. Very hierarchical - no team spirit within the company. Expense policy has not changed in 10 years, working away and staying over is less appealing now, as you pay more out of your own pocket. Learning in your own time - you're expected to do any learnings in your own time outside of client work hours. Pointless HR department - only offer advice to your issue and you're expected to do most of the work yourself - e.g. you email this or that person for help.