TSM - Technical Success Manager Qualtrics Employee Review

3.0
Sep 17, 2025
Recommend
CEO approval
Business Outlook

Pros

As a young professional you will learn a lot. Specially your problem solving, customer care and commercial awareness skills. Amazing coworkers really cleaver, hard working and carrying people.

Cons

The scope of your responsibilities can be tricky specially by level you share a lot of expectations with senior coworkers so there will be moments that you feel lost or behind. Some coworkers can be a little racist but never to your face just in forums or some comments.

Explore other reviews about Qualtrics

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and amazing culture

Cons

Potentially a long promotion timeline

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

From what I can tell, Qualtrics is generally following industry standards for tooling & processes, which makes you a competitive candidate for other companies. Standard tech perks in office & supports home/work balance.

Cons

Lacking senior leadership (haven't had a CTO in a long time) and prioritization is a mess - product & sales teams are constantly overselling, leads to us creating half baked products that go straight to top customers, etc. Not a lot of support from my management to change roles / move to another org; currently not promoting or hiring at all making promotions ultra competitive. The company also recently changed the ratings scale, screwing lots of people over.

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