It was great…once upon a time - Senior solution strategy consultant Qualtrics Employee Review

3.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Three years ago it was the greatest company in the world. But then senior leadership greed forced them to sellout to Silver Lake - they killed the culture and sacked the expensive talent who were actually adding value to clients. Pay was great, opportunity was great. People were amazing.

Cons

They upped their cost to clients 4-5x for the same deliverables, and refused to service mid-market clients. Silver Lake doesn’t care about anything or anyone expect getting the ROI for their investment. They destroyed the greatest company in the world. Very sad. It I’m still glad I got to be part of it.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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