Lots in flux - XM Scientist Qualtrics Employee Review

4.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

- Smart and creative colleagues - Name brand clients that present new challenges to solve for, making the role not seem repetitive - Leaders have relatively open minds for differing opinions - Above average Total Comp

Cons

- Lots of Senior Leadership changes in the last 6 to 12 months; causes uncertainty in where we are headed - Big push on AI when some of our core products/offerings are not meeting client expectations - Complicated sales process that even internal folks don’t understand. Products vs Services vs Partners, it’s hard for customers to understand what they are fully getting - Confusing push for objectives and goals to be set for practices without having expectations fully lined

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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