An honest feedback. Hopefully it helps... - Account Executive Qualtrics Employee Review

2.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

If you are considering joining this company, you are probably going to meet the smartest people you'd ever have a chance to work with. I really mean that ! The work environment is great, the colleagues are amazing. Think about it this way, Qualtrics is like a Family. There are plenty of team activities/nights out, drinks at the bar at the end of the week. Yes, there is a proper pub and you can get free draft beer, wine, etc... The office location is pretty central, it is Stephen's Green. So whether you live South, North, West of East you'll always find an easy way to commute to work. If you are considering joining Qualtrics, if you are at the beginning of your sales career and if you can afford working extremely hard for a relatively low pay, you should go for it. The reason being that Qualtrics is actually a great school. You'll work so hard and you'll learn so much so quickly that wherever you move afterwards, you gonna actually find it easy to sell.

Cons

Well, I'd like to say where to start... - The first thing to keep in mind is don't trust all the comments that are actually out there ! They are actually fake and written by management because the scores are getting low and candidates are not accepting offers...things saying that the company is great but because it is fast paced it is facing some issues, that's like criticizing yourself with compliments... - Not a global company: having offices in multiple locations doesn't make your company global or international...The guys in the US definitely need some diversity. The products and marketing is developed for the US and it is great. But it is a nightmare when you are penetrating European markets. The guys in the US think that they don't have to change anything in their product and whatever works in the US, will be working in Europe...A huge effort on localization has to be made. Not only on translation but also on practices! - If you are an experienced Sales Rep in Dublin and you have the choice of taking another offer, stay away from Qualtrics ! Less than 10% of the Sales Reps are hitting their Quota ! Unless you are an enterprise rep based out of London, you are most likely getting a patch of accounts that have never been touched before ! You'll need to go through every single one of these and source all the contacts...Enterprise Reps in the UK are getting all the good stuff and you are left with small companies in random parts of England that are not a good fit for the solution and won't end up paying for it because it is an enterprise solution anyway... - I wish there was a stronger synonym for unrealistic. This is what I would have used to describe the Quotas within Qualtrics ! Actually, it will probably take you 6-9 months before closing your first deal... - Compensation is very low compared to the industry average. They will obviously give you a good basic if you are experienced but don't expect to get your OTE before 2/3 years...This is pretty standard. The more experienced you are, the higher your salary is gonna be, but also the higher pressure you gonna feel. Because if you don't deliver quickly, you'll be pushed out... - Employees attrition: I guess a quick search on Linked In about all the people that left recently would give you a clear indication about that... - Training & coaching: one word, inexistant ! The new hires training is a mess and I rarely saw people coming out of this one and having all the resources to start selling. Coaching is almost inexistant, and managers spend their time micro-managing you instead of coaching you. Management: there are some exceptions, but 90% of the managers are external hires. You are basically being managed by someone who never sold the product before and can never guide you through the sales process nor help you overcome potential challenges you may be facing on a long and complex sales process. Some of them never even sold cloud-based solutions... They spend most of their day tracking how many cold calls you made, how many meetings you scheduled and how many opportunities you created. "Transparency": it is one of the company's pillars but it is just for the image. There is no transparency whatsoever and they are only communicating about stuff they want to communicate about...It is like a propaganda where the idea is to make employees think that everything is perfect, that Qualtrics is a life-time opportunity and that there is no company out there like Qualtrics.

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Qualtrics Response
8y
Thanks for your feedback. It’s great to hear how highly you valued your colleagues here at Qualtrics. As you know, we’re an employee experience company so we gather feedback from our employees across a whole range of channels. And we’re committed to acting on it. If you’d like to talk through your feedback in person, my door is always open. Feel free to contact me on dermotc@qualtrics.com

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5.0
Jul 9, 2026
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CEO approval
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Pros

Great environment to work in. Team and culture are top notch.

Cons

Any of the struggles you’d find in another client facing role!

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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