Do not mislead employees.. - Sales Operations Manager Qualtrics Employee Review

1.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

1. These folks really know how to apply lipstick on the pig. (e.g calling themselves XM when its really a survey company) 2. Probably good brand to have if you are looking for jobs in Utah

Cons

1. its becoming more political 2. Mostly sales driven so anything to meet quarterly revenue...Rest of company is slave to sales 3. In IPO prep mode so no real innovation (basic strategy is keep blowing the XM bubble till and then half management will leave and then innovation will kick in) 4. IPO will continue to get delayed since CEO does not want to lose control

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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