Great Company, Bad Working Environment - Anonymous employee Qualtrics Employee Review

2.0
Jan 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's still super hyper growth. There are a lot of change initiatives going on and a lot of good things to participate in. I learned a lot and gained some invaluable experiences. I also met some of the most wonderful people. Life long friends.

Cons

There is so much ego and arrogance among the leadership. They take pride in the fact that they can bring people over without having to pay them a dime more. They tout and exaggerate their status as a unicorn, telling you you're on a rocket ship and what a great opportunity it is. However, they have a lot of red tape around promotions. It's extremely hard and completely decided by people you don't work with (that is, outside of sales). And then if one of the top executives doesn't agree with the decision the committee came to, he can just veto it. As for sales: it's extremely hard. Most reps don't hit quota. And any lower tiered rep isn't really set up for success. If you're interviewing, make sure to ask what level of AE you would be (1-5). If you're a one or two, either don't take it or expect to only be there for a year.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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