Good Pay, Good People, Terrible Product and Company - Product Manager Qualtrics Employee Review

2.0
Nov 25, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work with are genuinely good people and fun to work with and spend time with. Compensation is competitive, if not towards the higher end.

Cons

This is not a tech company. There is nothing innovative being built or anything revolutionary about the product. It’s purely a sales and marketing company led by the boys club in Provo. Decisions are made - and changed regularly- by the leadership and inputs from rank and file ignored. The reality is that the business is a bubble ripe for popping. It’s a survey company that the leadership has sold its customers on a vision they can’t execute on. (Even SAP bought into this before realizing the truth and selling the company) Once the company gets you in with competitive pay, don’t expect any significant increases. Promotions are hard to come by - a tedious and embarrassing process that makes you beg to your colleagues for recommendations when you want a promotion. Once you get it - the compensation increase is normally < 5%. Management gives lip service to employee experience, but really has very little respect for employees. Employees are replaceable and looked down upon. The weekly TGIT company meetings are really just pep rallies and sales pitches.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and resources available for their employees. In-office perks include catered lunches 3 days a week, 2 days with grub-hub credits, and free snacks and coffee daily; alongside office events and parties. There is a generally positive culture amongst the overall company.

Cons

Their actual company leadership does not always make the best decisions and rather than prioritizing root cause issues that impact both the customers and employees' daily work, they would rather prioritize shinier items that give the illusion of innovation. This will trickle down to the employees in the form of stressed deadlines, longer hours, and frustrated clients and/or frustrated teams you may work cross functionally with that are client facing. Your actual experience at qualtrics is largely based on what team/job function you are in and who your manager is. Additionally, there is a glaring diversity issue that remains unaddressed with no real effort to hire more underrepresented people of color, leading to the high turnover rate of underrepresented minorities who are not lucky enough to have great managers.

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